ISO 9001:2008 Certification
About ISO 9001:2008
ISO 9001 is an internationally recognised standard that defines a systematic control of business activities to ensure that the needs and expectations of our customers are being met or exceeded.
This systematic control, also referred to as ‘quality assurance’ and ‘quality management’, is achieved through controlling processes in our businesses that affect the quality of the products and services LeasePLUS Group supplies to its customers.
What is Quality Management
A Quality Management system is a documented system put in place to manage processes that affect the quality and consistently delivering what we promise.
It is a business management system – with customer satisfaction being at the forefront.
The System covers planning, documenting, controlling everyday processes within our organisation and audits ensuring we do what we say we do.
It is complying with relevant regulatory requirements and reviews to monitor and measure performance while identifying and implementing improvements to processes and systems.
Some of the benefits of achieving ISO 9001:2008 Certification are as follows:
- Increased productivity: studies in the past have shown that companies certified to ISO 9001 experience increased productivity and improved performances, compared to those not certified.
- International recognition: ISO is recognised worldwide as the authority on Quality Management.
- Fewer internal problems: fewer problems with failures in service or product quality, and as we mature in quality management, we will spend more and more time on improving rather than fixing and reacting